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Cookies Policy

What are Cookies?

A cookie is a small piece of data that a website stores on your device (computer, phone, or tablet) while you're browsing the internet. It's like leaving a note for yourself so you can pick up where you left off next time.

Why Do We Use Cookies?

We use cookies to improve your experience on our site and make it easier for us to remember who you are when you come back. They also help us understand how people interact with our website, so we can make it better.

Essential Cookies

These cookies are necessary for the basic functioning of our site. We need them to:

  • Remember whether or not you're logged in
  • Keep track of what's in your shopping cart (if applicable)
  • Provide security features to protect you and us from potential harm

We also use session and persistent cookies to improve user experience.

Session Cookies

Session cookies are temporary, meaning they only last as long as it takes for you to complete the task at hand. For example:

  • Logging in – the cookie will disappear when you log out
  • Filling out a form – once you submit, the cookie is deleted

We use session cookies for interactions like logging in and filling forms.

Persistent Cookies

These cookies stick around longer than that – up to 6 months or more. We might use persistent cookies:

  • To save your login information (but don't worry, it's encrypted)
  • For analytics tracking
  • To remember language preferences

Functional Cookies

Functional cookies help us tailor the experience for you based on what we know about your behavior and preferences.

Examples of functional cookies include:

  • Remembering which page you last visited so you can easily pick up where you left off
  • Providing recommendations based on past visits or activity within our site
  • Customizing content based on language preference

Analytics and Performance Cookies

We use analytics tools (like Google Analytics) to help us understand what users do when they're browsing. We gather aggregated data, which means it's anonymized, so we can't identify individual behavior.

With performance cookies, we track the effectiveness of our marketing efforts – think traffic flow, click-through rates, or time spent on page.

Preference and Language Settings

We allow you to adjust language settings to your liking and remember that choice through persistent cookies. This ensures a smooth experience for users who speak multiple languages or prefer one over another.

Login/Session Continuity

For security reasons, we implement login persistence – this way, when you return to our site after logging out, the cookie remembers it was you.

However, please note: even if your session continues across visits, your data remains encrypted for added protection.

Device Recognition and Security-Related Cookies

We use cookies (session or persistent) to identify unique browsers so we can better understand how many people visit in total. These are necessary for analytical purposes.

To further enhance security:

  • Some plugins may install additional security-related cookies
  • Session persistence ensures that the same user session is preserved, ensuring no loss of data or disrupted connections

Browser Storage Technologies and Third-Party Integrations

We don't store information on third-party servers; instead, we use in-browser solutions (cookies) for convenience.

For instance:

  • LocalStorage: Stores content temporarily while you're engaged with our site
  • Cookies from services like Google Maps or YouTube are stored within the browser for a brief time
  • External service providers might install cookies to collect analytics data

Marketing and Communication Preferences

We provide preferences options on marketing materials that show interest in future communications. This will set cookies enabling us to personalize your interactions.

For this, we ask permission:

“Do you want to hear more about our latest offers and events?”

You can always opt out by clicking the link at any time.

Cookie Consent Management

When visiting our website for the first time (or if you're using a new device), you'll encounter an information icon or pop-up prompting consent. You have full control:

  • Allow All Cookies: This means we share more data with services like Google and social networks
  • Decline All: We will only keep essential cookies for security, login persistence, etc.

Browser Cookie Controls

Cookies are easy to manage in most web browsers (Internet Explorer, Firefox, Chrome). Here's how:

  1. Check your browser settings
  2. Use the control panel within our website (look out for a cookie management link)
  3. Go through each setting to enable or disable specific types of cookies

Clearing or Disabling Cookies

Caution: disabling all cookies might affect some parts of the website

To delete stored information on your browser:

  1. Locate settings in the control panel
  2. Select clear history/data storage
  3. Allow all cookie deletion (you may lose login status, language choices)

For individual types of cookies, you can disable or clear them through specific control options.

Site Functionality Impact When Cookies Are Disabled

Some areas might break if none are available:

  • Personalized experience based on your browsing history
  • Recommendations will be reduced in accuracy
  • Preferences (language, content, and display settings) won't persist between visits

You can re-enable cookies anytime to gain back functionality.

Technical Diagnostics and Performance Optimisation

Our team uses various tools for performance enhancements. Some cookies aid this effort by:

  • Keeping track of page loading time or optimization improvements
  • Monitoring visitor behavior (not individual user activity)
  • Recording any technical hiccups so we can resolve them promptly